Frequently Asked Questions

We understand that parking can be a concern due to the busy nature of 17th Avenue. Although we do not have dedicated parking, there is ample parking available in the neighbourhood. Conveniently, you can find underground parking directly across the street on 16th Avenue at Mount Royal West. This ensures that you can enjoy your visit to Salon True without worrying about finding a parking spot. Please note that the city does not allow parking westbound on 17th Avenue after 3:30 pm.

No, we are located to the west of The Devenish on 17th Avenue between 8th & 9th. Check out our "Locating Us" page for handy instructions.

We do not use henna or any other vegetable/compound dyes as they do not provide consistent, predictable results. Our colour is a professional hair colour line that has clean ingredients and lower toxicity. It is not compatible with henna, and we cannot colour your hair if you have been using henna.

We are proud to use Original & Mineral (O&M) professional hair colour. This next-generation hair colour is free from Ammonia, PPD, and Resorcinol, making it a healthier choice for both our clients and our stylists. O&M call it CØR.colour because colour is the core of our brand, and the Ø signifies our commitment to providing the cleanest hair colour in the world. By choosing O&M at Salon True, you get beautiful, vibrant results without compromising your health or the environment.

While our colour lines are less likely to cause a reaction, it's still possible. We offer complimentary skin tests to screen for potential reactions. You can book a "New Guest Consultation" at your convenience through our website to start this process.

At Salon True, we are committed to providing the highest quality and safest hair care services. As Calgary’s first organic salon, we pride ourselves on using professional organic colour lines that are not only effective but also safe for your health and the environment. Therefore, we do not apply any hair colour that clients bring themselves. Our expert stylists are trained to use our specially curated organic products to ensure the best results for your hair. We believe in the integrity of our products and services, and we stand by them to maintain our commitment to beauty and health simultaneously.